Returns & Return Policy

Occasionally it is necessary to return a purchase. If the need should arise, please fill out our return form within 30 days of delivery and will be in touch with you as quickly as possible. To be eligible for a refund, you must receive a Return Merchandise Authorization (RMA) number.

General Returns:

  • All returns are subject to a 20% restocking fee.
  • The shipping fee is non-refundable.
  • All of merchandise cannot have been installed.
  • Part orders (such as o-ring, gaskets, etc.), are not refundable.
  • You are responsible for the cost of shipping your return item back to us, and the returned item must be received in the same condition in which it was delivered to you.
  • Items must have original packaging, warranty cards, and ALL owners’ manuals to be returned. Without this, they are not returnable.
  • In the case of a misprinted price or out of stock item, your order will not be filled and money will be refunded in full within 24 hours.

After the first 30 days:
If after 30 days, you have any problem with any of the items you purchased, please Contact Us and we will help you work with the manufacturer to resolve the issue.

Returns Merchandise Authorization (RMA) Form:

When requesting a Return Merchandise Authorization Form, please give us a detailed description as to why you are looking to return the item and we will get back to you as quickly as possible.

 

Returns Merchandise Authorization